Frequently Asked Questions
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What materials are the candles made of?
Our candles are made from 100% natural soy wax and infused with premium,
non-toxic fragrance oils. Each candle is free from harmful chemicals, ensuring a clean and safe burn.
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How long do the candles burn?
Our candles burn for approximately 40-50 hours, depending on the size and care
during burning.
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Are your candles scented or unscented?
We offer both scented and unscented candles. You can choose from a wide variety
of fragrances, or opt for an unscented option if you prefer a neutral ambiance.
Order and Shipping Questions
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. Payments are
securely processed to ensure your information is protected.
How long does shipping take?
Shipping within the US typically takes 5-7 business days, while international
orders can take 10-14 business days, depending on the destination.
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email so
you can follow your package every step of the way.
Sustainability Questions
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How do you ensure your products are
eco-friendly?
We prioritize sustainability by using 100% natural and biodegradable soy wax,
eco-friendly packaging materials, and non-toxic fragrance oils. We are committed to reducing our carbon
footprint at every step of production.
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Do you offer eco-friendly
packaging?
Yes, all of our packaging materials are recyclable, and we avoid using plastic
whenever possible. Our goal is to minimize waste and support a greener planet.