Terms and Conditions – Sustainable Scents

Acceptance of Terms

By using our website, you agree to comply with these terms and conditions. We invite you to carefully read this document before making purchases or accessing our services. If you do not agree with these terms, we ask you not to use our site.

Changes to Terms

We reserve the right to modify or update these terms at any time. Any changes will be effective immediately after posting on our website. It is your responsibility to regularly check the terms to ensure you are aware of any changes.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the exclusive property of Sustainable Scents and is protected by copyright and trademark laws. Any unauthorized use of the material on this site is prohibited and may result in legal consequences.

Limitation of Liability

Sustainable Scents will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services. This limitation includes the loss of data, profits, or other financial losses resulting from the use of the site or the inability to access it. The use of the site is at your own risk.

Return Policy

We offer a return policy within 14 days from the purchase date, provided the product is in its original condition, unused, and in its original packaging. After receiving and verifying the return, we will refund the amount spent or offer you an exchange. To initiate the return, contact us at: [email protected].

Payment Methods

We accept major credit and debit cards, as well as secure online payment methods. All transactions occur on secure platforms, and your payment data is encrypted to ensure maximum security. We do not store any payment data on our servers.

Delivery

Deliveries are made through reliable couriers, and the estimated delivery time varies based on your geographic location. We provide tracking for all orders and will inform you promptly in case of delays. Shipping costs are calculated at the time of purchase and are visible on the checkout page.

Dispute Resolution

In case of disputes arising from the use of our site or our products, we commit to resolving them amicably and through direct negotiation. If an agreement is not reached, the parties may refer to the competent authorities for the legal resolution of the matter.